We have used many resellers and partners over the years and have seen mixed results. This last year we decided to give SoftwareCity.ca some of our Laptop business. It has been a wonderful experience.
Jon, Montreal QC: 7/12/2017
Replace failed hardware units quickly and conveniently with HP Services' reliable next-day exchange service. This easy-to-use HP Care Pack extended warranty service gives you a cost-efficient alternative to onsite repair for HP products.
|Manufacturer Part Number:||H5739PE|
|Manufacturer Website Address:||http://www.hp.com|
|Service Name:||Care Pack|
A credit card number must be supplied as collateral for the replacement unit. No other method of payment will be accepted by HP.
|Service Main Type:||Maintenance|
|Service Sub Type:||Physical|
|Service Details:||Express Exchange:|
HP will send a permanent replacement unit, freight prepaid, via premium air freight carrier to the customer who calls the HP Customer Support Center between 8:00 am and 6:00 pm eastern time, Monday through Friday, except HP holidays. The replacement unit will be free of major cosmetic defects. The customer must return the defective unit within 3 working days of receipt of the shipment to HP. If the failed product is not received by HP within 10 days of the customer's receipt of the replacement product, the customer will be billed the product's list price less any applicable discounts. Service is limited to the continental U.S., as well as restricted areas of Alaska, Hawaii, and Puerto Rico.
|Service Availability:||10 x 5|
|Service Response Time:||Next Business Day|
|Service Duration:||1 Year|
Over a decade ago our goal was to create an IT ecommerce site in Canada that pushed the status quo. A single site that provided the most accurate product information, largest photo galleries, videos, expert reviews and real-time live availabilities in one easy to use ecommerce site. We then manage your purchases from payment, delivery/shipping tracking and warranty throughout the lifecycle of the products you purchase. We offer Canada's most aggressive pricing and super-fast affordable shipping with cutting-edge logistics on all 650,000 products available in Canada.
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