SoftwareCity.ca List of available Brands About Us Contact Us Account Management View Cart Enter a Search phrase
[manLogoAlt]
[manLogoAlt]

SoftwareCity.ca is Canada’s lowest priced self-serve, no-frills computer superstore for consumers, prosumers and small businesses. SoftwareCity.ca shoppers know what they want and want to purchase it at the lowest price possible. We offer a broad selection of more than 50,000 brand name products at competitive prices, in conjunction with award-winning service and support that has enabled us to establish a large and loyal customer base. Headquartered in London, Ontario Canada, SoftwareCity.ca has been providing computer products, to thousands of customers since 2003! During this time, we've continually been recognized for our commitment to service, one of the company's founding and guiding principles.

** Note: All sales are by the internet only – No Sales People.

* SoftwareCity.ca is a self-serve computer superstore. Our Toll-Free customer service number listed below is for order inquiries, cancellations and returns only.

Customer Service

Email

Returns/Defective Products email: [email protected]

Order Inquiries email [email protected]

Order Tracking email [email protected]

Cancel an Order email [email protected]

All Other Customer Service Inquiries email [email protected]

Phone(Mon - Fri: 8:30am - 5:00pm EST)

To talk with customer service representative for

  • order status inquiries
  • return a defective product or
  • to cancel an order
We do not facilitate calls regarding product inquiries, please be aware of this prior to calling us.
I have made a purchase, please show me the contact numbers 
(Please have your order number ready when calling)

Corporate Headquarters


SoftwareCity.ca
4145 North Service Road
2nd Floor
Burlington, Ontario
L7L 6A3

Returns

Request a Return or Exchange
In order to request a return or exchange for any product purchased from SoftwareCity.ca we require the following RMA form to be filled out. This RMA (Return Material Authorization) Form will expedite the procedure and give us detailed information in order to complete your request. Please fill out this form as completely as possible and allow 1-2 Business Days for processing. An Email will be sent to you with your RMA Number for reference. You may follow-up on your request by sending an Email to: [email protected]

Order Tracking

To track your order, please log into your SoftwareCity.ca account and type in your Order Confirmation Number. Tracking your order is usually available the next day after you place your order. If you are experiencing difficulty with our real-time tracking, please email your order confirmation number and your name to [email protected]. A customer service representative will call you or email your delivery status.

       
 
       
    Copyright © 2004-2014 SoftwareCity.ca. All rights reserved. Sitemap